Customer Help & Support
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Where can I take my car to be repaired?
Johnson has a large network of trusted repair facilities across Canada that we can refer you to.
What are the advantages to using one of our Guaranteed Repair Facilities?
- You’ll receive trustworthy service and high-quality repairs.
- We guarantee the work as you own the vehicle and insure it with us.
- Faster resolution of your claim – we’ve already assessed our preferred shops, so often there is no need for another appraiser to inspect your car. The result is a faster completion and approval of estimates and repairs.
- Some shops in our network provide a VIP Valet Service that will pick up and drop off your car for you, including rental cars if eligible.
You can also choose to have your car repaired at a facility of your choice, and we will work with the body shop to determine the cost of repairs.
Your claims representative can help you choose the option that’s right for you.
