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What are my obligations when I make an auto insurance claim?
When you make a claim, there are six important responsibilities to remember; these will help smooth the claims process, but also keep your coverage in good standing:
- Let your insurer know of an accident or claim promptly
- Give the required information about the claim and about those involved
- Forward all legal documents, claims, correspondence to the insurer
- Don't assume liability
- Don't interfere with the claims procedures
- Be completely honest -- both on your application and when making a claim
