Customer Help & Support
Find answers to questions by product type
Should I make a claim?
This is a very personal decision, and you'll want to make this decision on a case-by-case basis.
Here are some factors you may want to consider before making a claim:
- If the cost of the repair or replacement is not much more than your deductible, it may not make sense to make a claim. (The deductible is the amount you must pay before a claim is paid.)
- If you get a "claims-free" discount, what is the cost of losing the discount, versus the cost of repair or replacement?
- For auto incidents, you are legally required to report any damage, accident or loss to your insurer.
If you’re unsure, you can always call our Service team at 1.844.896.6977.